Privacy Policy

Owner and Data Controller

Greenwich Dental Group
18 Field Point Road, Greenwich, CT 06830

Owner contact email: [email protected]

Types of Data Collected

Among the types of personal data that this website collects, by itself or through third parties, are: first name; last name; phone number; email address; physical address; city; country; usage data; and preferred office location (Downtown Greenwich or Old Greenwich).

Complete details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the data collection. Personal data may be freely provided by the user when submitting the complimentary consultation or new patient intake forms, or, in the case of usage data, collected automatically when using this website.

Unless specified otherwise, all data requested by this website is mandatory, and failure to provide this data may make it impossible for this website to provide its services. Users are responsible for any third-party personal data obtained, published, or shared through this website.

Mode and Place of Processing the Data

Methods of Processing

The owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the data. Data processing is carried out using computers and IT tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the owner, in some cases the data may be accessible to certain types of persons in charge, involved with the operation of this website (administration, sales, marketing, legal, appointment coordination) or external parties (such as IT service providers, hosting providers, or dental practice management software vendors) appointed, if necessary, as data processors by the owner.

Place

The data is processed at the owner’s operating offices in Greenwich, Connecticut, and in any other place where the parties involved in the processing are located.

Retention Time

Personal data shall be processed and stored for as long as required by the purpose it has been collected for. Data collected for the purpose of the owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the retention time of data used for scheduling and patient communication within the relevant sections of this document or by contacting the owner.

The Purposes of Processing

The data concerning the user is collected to allow the owner to provide its services, comply with legal obligations, respond to enforcement requests, protect its rights and interests (or those of its users or third parties), and for the following: contacting the user, analytics, displaying content from external platforms, and tag management.

Detailed Information on the Processing of Personal Data

Personal data is collected for the following purposes and using the following services:

Further Information for Users

Legal Basis of Processing

The owner may process personal data relating to users if one of the following applies:

• Users have given their consent for one or more specific purposes.
• Provision of data is necessary for the performance of an agreement with the user or for any pre-contractual obligations thereof.
• Processing is necessary for compliance with a legal obligation to which the owner is subject.
• Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the owner.
• Processing is necessary for the purposes of the legitimate interests pursued by the owner or by a third party.

In any case, the owner will gladly help clarify the specific legal basis that applies to the processing, and in particular whether the provision of data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further Information on Retention Time

Personal data collected for purposes related to the performance of a contract between the owner and the user shall be retained until such contract has been fully performed. Personal data collected for the purposes of the owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the owner within the relevant sections of this document or by contacting the owner. Once the retention period expires, personal data shall be deleted; the right to access, the right to erasure, and the right to data portability cannot be enforced after the retention period expires.

The Rights of Users Based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their data processed by the owner. In particular, users have the right to do the following, to the extent permitted by law:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.
• Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.
• Access their data. Users have the right to learn if data is being processed by the owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.
• Restrict the processing of their data. Under certain circumstances, users have the right to restrict the processing of their data, in which case the owner will not process their data for any purpose other than storing it.
• Have their personal data deleted or otherwise removed. Under certain circumstances, users have the right to obtain the erasure of their data from the owner.
• Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used, and machine-readable format and, if technically feasible, have it transmitted to another controller without any hindrance.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

How to Exercise These Rights

Any requests to exercise user rights can be directed to the owner through the contact details provided in this document. Such requests are free of charge and will be answered by the owner as soon as possible, and always within one month, providing users with the information required by law.

Additional Information About Data Collection and Processing

Legal Action

The user’s personal data may be used for legal purposes by the owner in court or in the stages leading to possible legal action arising from improper use of this website or the related services.

Additional Information About the User’s Personal Data

In addition to the information contained in this privacy policy, this website may provide the user with additional and contextual information concerning particular services or the collection and processing of personal data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (system logs) or use other personal data (such as the IP address) for this purpose.

Information Not Contained in This Policy

More details concerning the collection or processing of personal data may be requested from the owner at any time. Please see the contact information at the beginning of this document.

Changes to This Privacy Policy

The owner reserves the right to make changes to this privacy policy at any time by notifying users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Definitions and Legal References